Terms of Service

Last Updated: June 7, 2025

Please read these Terms of Service ("Terms") carefully before using the website [Your Website URL, e.g., www.stayinlucia.com] (the "Service") operated by StayinLucia ("us," "we," or "our").

Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Service.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you do not have permission to access the Service.

1. Who We Are

StayinLucia is an AI-powered service designed to provide personalized recommendations for all-inclusive resorts in St. Lucia. Our core offering is an interactive quiz that matches your preferences to suitable accommodations, aiming to simplify your travel planning process.

2. Our Services

StayinLucia provides the following services:

  • St. Lucia All-Inclusive Matchmaker Quiz: An interactive questionnaire designed to collect your travel preferences, budget, and desired experience.

  • Personalized Resort Recommendations: Based on your quiz responses, our AI generates tailored suggestions for all-inclusive resorts in St. Lucia that align with your criteria.

  • Concierge Service for Partner Offers (Optional, with Fee): If you provide explicit consent and pay the associated service fee, we will share your submitted preferences and contact details (name, email) with up to three carefully selected partner resorts in St. Lucia. This enables these resorts to directly contact you with tailored offers and information.

Please Note: StayinLucia is a recommendation and matching service. We do not directly book accommodations, handle payments to resorts (beyond our service fee), or act as a travel agent for direct resort bookings. Any bookings or agreements made with third-party resorts are separate from StayinLucia and subject to their own terms and conditions.

3. User Responsibilities

By using our Service, you agree to:

  • Provide accurate, current, and complete information when taking the quiz and using our services.

  • Use the Service only for lawful purposes and in accordance with these Terms.

  • Understand that our recommendations are based on the information you provide and may not be exhaustive or perfectly align with every individual expectation.

  • Acknowledge that any direct contact or booking made with partner resorts or other third parties is outside the scope of StayinLucia's direct service, and you are responsible for reviewing their terms and privacy policies.

4. Service Fee & Payments

  • Our core quiz and initial recommendations are free.

  • A one-time service fee of $25 USD is applicable for our dedicated concierge service, which involves sharing your preferences and contact details with our partner resorts for direct contact and tailored offers.

  • This fee is payable upon your confirmation to opt-in to this specific service.

  • Payment processing will be handled by a secure third-party payment provider. StayinLucia does not store your full payment card details.

  • The service fee is for facilitating the introduction and information sharing; it does not guarantee a booking or specific offer from the partner resorts. The fee is generally non-refundable once the details have been shared with the partner resorts, as the service has been rendered.

5. Intellectual Property

The Service and its original content (excluding content provided by users), features, and functionality are and will remain the exclusive property of StayinLucia and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of StayinLucia.

6. Disclaimer of Warranties

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

StayinLucia does not warrant that a) the Service will function uninterrupted, secure, or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

7. Limitation of Liability

In no event shall StayinLucia, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

8. Indemnification

You agree to defend, indemnify, and hold harmless StayinLucia and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password; or b) a breach of these Terms.

9. Governing Law & Dispute Resolution

These Terms shall be governed and construed in accordance with the laws of [Your State/Country, e.g., the State of New York, United States], without regard to its conflict of law provisions.

Any dispute arising out of or relating to these Terms or the Service shall be resolved through [e.g., binding arbitration in accordance with the rules of the American Arbitration Association located in [Your City, State], or through negotiation, mediation, or litigation in the courts of [Your State/Country]].

10. Changes to These Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

11. Contact Us

If you have any questions about these Terms, please contact us:

  • By Email: travel@stayinlucia.com

  • By Visiting this Page on Our Website: Contact Us page